Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By continuing to use our services, you consent to our use of cookies in accordance with this policy and applicable Irish data protection legislation. Last updated: December 15, 2024.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our casino website. These files contain information that is transferred to your device’s hard drive and help us recognize your browser and capture certain information. Cookies enable our platform to remember your preferences, login details, and gaming history to provide you with a personalized gambling experience. We use various types of cookies, including session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core website functionality, account access, and secure transactions | Session/1 year |
| Performance Cookies | Collect information about site usage and help improve platform performance | 2 years |
| Functional Cookies | Remember your preferences, language settings, and gaming choices | 1 year |
| Marketing Cookies | Deliver targeted advertisements and track promotional campaign effectiveness | 13 months |
3. Gaming and Account Management Cookies
Our casino platform utilizes specialized cookies to enhance your gaming experience and maintain account security. These cookies help us track your gameplay sessions, maintain your balance information, remember your favorite slot games, and ensure responsible gambling measures are properly implemented. We also use authentication cookies to verify your identity and prevent unauthorized access to your account, which is particularly important given the financial nature of our services.
4. Third-Party Cookies and Partners
We work with trusted third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, customer support platforms, and marketing analytics services. Third-party cookies help us process deposits and withdrawals securely, provide live chat support, deliver games from leading software providers, and analyze user behavior to improve our services. We carefully select our partners to ensure they meet Irish data protection standards.
5. Analytics and Performance Tracking
We use analytics cookies to understand how players interact with our casino platform, which games are most popular, and where users might encounter technical difficulties. This information helps us optimize our website performance, identify popular slot machines, and improve overall user experience. Analytics cookies collect aggregated data that does not personally identify individual players but provides valuable insights into platform usage patterns and player preferences.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalized promotional offers, bonus notifications, and targeted advertisements based on your gaming preferences and activity history. These cookies help us show you relevant casino promotions, new game releases, and special tournaments that match your interests. We may also use these cookies for retargeting campaigns and to measure the effectiveness of our advertising efforts across different channels.
7. Cookie Management and User Controls
You have several options for managing cookies on our platform:
- Use our cookie preference center to customize your cookie settings
- Adjust your browser settings to block or delete cookies
- Opt out of specific cookie categories while maintaining essential functionality
- Clear existing cookies through your browser’s privacy settings
- Set preferences for future cookie acceptance or rejection
8. Browser-Specific Cookie Settings
You can manage cookies through your browser settings. Here are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
9. Impact of Disabling Cookies
While you can disable cookies, doing so may significantly impact your casino experience. Essential cookies are required for basic platform functionality, including account login, game loading, and transaction processing. Disabling functional cookies may result in loss of personalized settings, language preferences, and game history. Performance cookies help us identify and fix technical issues, so disabling them may affect site stability and loading speeds.
10. Compliance with Irish Regulations
Our cookie practices comply with Irish data protection legislation, including the Data Protection Act 2018 and GDPR requirements. We obtain appropriate consent for non-essential cookies and provide transparent information about our data processing activities. Irish players have specific rights regarding their personal data and cookie preferences, including the right to withdraw consent, access stored information, and request data deletion in accordance with local privacy laws.
11. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, legal requirements, or platform functionality. When significant changes occur, we will notify users through email or prominent website notices. For questions about our cookie practices, data processing, or to exercise your privacy rights under Irish law, please contact our data protection team through the customer support channels provided on our website. We are committed to addressing your privacy concerns promptly and transparently.