Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating under Irish jurisdiction. By accessing, registering, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable Irish and European Union gambling regulations. Last updated: December 15, 2024. These terms govern your use of our online casino services, including but not limited to slot machines, table games, live dealer experiences, and related gaming activities available through our platform.
1. Eligibility and Registration Requirements
Participation in our online gaming services is subject to strict eligibility criteria established under Irish gambling legislation and European Union directives. All users must meet specific age, residency, and legal capacity requirements before accessing our platform. Registration constitutes your formal declaration of compliance with these prerequisites.
- You must be at least 18 years of age or the legal gambling age in your jurisdiction of residence, whichever is higher, at the time of registration
- You must be a legal resident of Ireland or another jurisdiction where online gambling is explicitly permitted under local laws
- You possess full legal capacity to enter into binding contracts and are not restricted by any court order, legal disability, or other impediment
- You are not registered with any gambling exclusion programs, self-exclusion databases, or similar responsible gambling initiatives
- You have not been previously suspended, banned, or restricted from using our services or any affiliated gaming platforms
- You agree to provide accurate, current, and complete information during the registration process and maintain the accuracy of such information
- You will not create multiple accounts or attempt to circumvent any account restrictions or limitations imposed by our platform
We reserve the right to request additional verification documents at any time to confirm your identity, age, and eligibility. Failure to provide requested documentation within specified timeframes may result in account suspension or closure.
2. Account Management and Security Obligations
Your account represents a secure gateway to our gaming services and carries significant responsibilities for both parties. Proper account management ensures fair play, regulatory compliance, and protection of your personal and financial information. Account security measures must be maintained according to industry best practices and our specific requirements.
- Maintain absolute confidentiality of your login credentials, including username, password, and any two-factor authentication codes
- Immediately notify our customer support team of any unauthorized account access, suspicious activity, or potential security breaches
- Regularly update your account information, including contact details, payment methods, and personal preferences
- Use only payment methods registered in your name and ensure all financial instruments are legitimate and properly authorized
- Comply with all know-your-customer procedures, anti-money laundering checks, and regulatory reporting requirements
- Monitor your account activity regularly and report any discrepancies or unauthorized transactions within 48 hours of discovery
Account sharing, lending, or transfer to third parties is strictly prohibited and will result in immediate closure. You remain fully liable for all activities conducted through your account, regardless of whether such activities were authorized by you.
3. Gaming Rules and Fair Play Standards
Our gaming environment is built upon principles of fairness, transparency, and responsible gambling practices. All games operate using certified random number generators and are subject to regular auditing by independent testing laboratories. Players must adhere to established gaming protocols and maintain sporting conduct throughout their participation.
| Game Category | Minimum Stake | Maximum Stake | RTP Range |
|---|---|---|---|
| Classic Slots | €0.10 | €100.00 | 94.5% – 97.2% |
| Video Slots | €0.20 | €250.00 | 95.1% – 98.5% |
| Table Games | €1.00 | €1,000.00 | 97.8% – 99.1% |
| Live Dealer | €5.00 | €2,500.00 | 98.2% – 99.4% |
- All gaming activities must be conducted for entertainment purposes only and within your personal financial means
- Collusion, chip dumping, or any form of coordinated play between multiple accounts is strictly forbidden
- Use of automated betting software, robots, or artificial intelligence systems to gain unfair advantages is prohibited
- Exploitation of software vulnerabilities, game malfunctions, or system errors will result in voiding of associated winnings
- Bonus abuse, including but not limited to creating multiple accounts to claim promotional offers, will result in forfeiture of bonuses and potential account closure
We employ sophisticated monitoring systems to detect irregular playing patterns and maintain game integrity. Suspected violations will be investigated thoroughly, and appropriate action will be taken in accordance with our disciplinary procedures.
4. Financial Transactions and Payment Processing
All financial transactions are processed through secure, encrypted channels and comply with Irish banking regulations and European payment service directives. Our payment processing procedures are designed to protect both player funds and platform integrity while ensuring efficient and reliable money transfers.
- Deposits must originate from payment methods registered in your name and linked to verified bank accounts or financial institutions
- Minimum deposit amounts vary by payment method but generally range from €10 to €50, while maximum limits are established based on your account verification level
- Withdrawal requests are processed within 24-72 hours, subject to additional verification procedures and compliance checks
- All withdrawals must be returned to the original deposit source unless alternative arrangements are specifically authorized by our finance department
- Currency conversion fees may apply for transactions conducted in currencies other than euros, calculated at prevailing market rates
- Outstanding bonus requirements or pending investigations may temporarily restrict withdrawal processing until resolved
We reserve the right to request additional documentation for large transactions, unusual activity patterns, or when required by anti-money laundering regulations. Incomplete or delayed responses to such requests may result in extended processing times.
5. Promotional Terms and Bonus Conditions
Our promotional offerings are designed to enhance your gaming experience while maintaining fair and sustainable business practices. All bonuses, free spins, cashback offers, and promotional credits are subject to specific terms and conditions that must be understood and accepted before participation.
- Bonus funds are separate from your real money balance and must be wagered according to specified requirements before conversion to withdrawable funds
- Wagering requirements typically range from 25x to 50x the bonus amount, depending on the specific promotion and game contributions
- Different game types contribute varying percentages toward wagering requirements, with slots generally contributing 100% while table games may contribute between 10% and 25%
- Maximum bet limits apply when playing with bonus funds, typically set at €5 per spin or €25 per hand, regardless of your account balance
- Promotional offers are limited to one per household, IP address, or payment method unless explicitly stated otherwise
- Time limits apply to all bonuses, ranging from 7 to 30 days depending on the specific offer terms
Violation of bonus terms will result in immediate forfeiture of bonus funds and associated winnings. We reserve the right to modify or terminate promotional offers at any time with appropriate notice to affected players.
6. Legal Framework and Dispute Resolution
These terms of use are governed by Irish law and are subject to the jurisdiction of Irish courts. Our operations comply with all applicable European Union gambling directives, data protection regulations, and consumer protection standards. Any disputes arising from your use of our services will be resolved according to established legal procedures and alternative dispute resolution mechanisms.
- These terms constitute the entire agreement between you and our platform, superseding all previous agreements, representations, or understandings
- If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect
- We may modify these terms at any time by posting updated versions on our website, with changes becoming effective 30 days after publication
- You may terminate your account at any time by contacting customer support, subject to completion of any pending transactions or investigations
- We reserve the right to terminate accounts immediately for violations of these terms, fraudulent activity, or regulatory non-compliance
- Disputes should first be addressed through our internal complaints procedure before seeking external resolution through relevant regulatory bodies
For unresolved disputes, you may contact the Office of the Revenue Commissioners or seek mediation through approved alternative dispute resolution providers. Legal action may be pursued through Irish courts following exhaustion of administrative remedies. Your continued use of our services following any modification of these terms constitutes acceptance of such changes.